Frequently Asked Questions

How many units can I install in a single room?

The Stem ecosystem gives you the freedom to install up to 12 units in one room. You can mix and match any variation of Table, Ceiling, and Wall along with a single Hub and Control for a fully customizable solution.

When will ecosystem solutions be available?

The Stem ecosystem is now available for pre-order and all orders will be shipping between March 16th – March 31st, 2020.

How do I become a dealer?

First of all, thank you! Second, contact us here and we will be happy to work with you on becoming a dealer of the Stem ecosystem!

When would I need a Stem Hub?

The Stem Hub is to be used when you have more than one unit in a room or if you are looking to use one of the connectivity options available on the Hub, such as Dante. It’s important to remember you only need one hub per room regardless of the amount of units you have in your configuration!

How do I design my room?

There are a couple of options available to you for designing your room. RoomDesign is available right here on our website for you to create and customize your room ahead of time. It also comes as part of your Stem ecosystem. You can either access RoomDesign through Stem Control or through your web browser once you have your ecosystem on hand.

Do I have to have a Stem Control device to control my room?

No, you don’t have to use our Stem Control (we do recommend it though since it’s great!). You can use any 3rd party controller you would like, or even an iPad that you may already have in the room.

What colors are available for Stem products?

The Table and Control will both come in black, while the Ceiling and Hub will come in white. The Wall will be available in both black and white.

If I only want one product for my huddle room, what options are available from Stem?

Of course you can install a single product in a room! You can choose any solution in the Stem ecosystem based on your preferred form factor. All you need to do is connect your Stem solution to the network and then connect it directly via USB to your PC. You will still enjoy all the advanced stats of the Stem ecosystem as well.

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